Q. What are the steps involved in getting Customfurnish modular kitchen installed?

1.Select a kitchen configuration based on your preferences and get an estimate instantly.
2.Submit your contact details and schedule an appointment.
3.Our experts will share the material samples with you and help you with finalizing the design.
4.After finalising your design, it takes 21 working days to manufacture your product and 7 working days for installation.

Q. What are the material options available for Customfurnish kitchen cabinets?

You can choose from BWP Plywood or MDF as the primary material for your modular kitchen.

Q. What are the odds of a Customfurnish kitchen getting damaged when exposed to water?

Customfurnish kitchens can last for years when attended with some basic care. We recommend you to use Granite or Corian Top to avoid any water seepage into the cabinets. Attend to water stagnation immediately as stagnant water can damage the wooden cabinets and will render the warranty void. Also, do not use harsh chemicals to clean the cabinet surfaces. Use a soft wet cloth to clean the cabinets to prevent damage to it. Hardware such as hinges and channels can get rusted if exposed to water unless you have opted for rust-free hardware.

Q. Who manufactures Customfurnish kitchens?

Customfurnish Modular Kitchens are manufactured at our state-of-the-art manufacturing facility at Hyderabad.

Q. What options are available for kitchen appliances?

You can choose from a wide selection of accessories, hobs and chimneys from reputed brands. It will be installed along with the modular kitchen at an additional cost.

Q. What kitchen accessories do you offer?

You can choose from wide range of kitchens accessories from Ebco, Hettich or Customfurnish based on your requirements.

Q. Does the Customfurnish kitchen come with a built-in kitchen countertop?

Customfurnish kitchen cabinets do not come with a countertop. However, you can choose a counter-top for your kitchen from a range of options and we will get it fitted for you at an additional cost.

Q. Can the kitchen be assembled if the countertop is already fixed?

Ideally, we would like to setup the modular kitchen before the countertop is fixed. Our experts will be able to help you with re-fitting queries during site visit.

Q. Can I customize the kitchen cabinets?

Customfurnish.com supports a wide range of customization options with expert guidance. Please check with our experts during site visit.

Q. Is Customfurnish Kitchen covered under warranty or guarantee?

CustomFurnish modular kitchens come with a 5-year warranty for material and manufacturing defects. However, for the warranty to be honored, the customer needs to take some precautions. Attend to water stagnation immediately as stagnant water can damage the wooden cabinets. Use a soft wet cloth to clean the cabinets to prevent damage to it. Hardware such as hinges and channels can get rusted if exposed to water unless you have opted for rust-free hardware.

Q. How much will I have to pay for transportation and installation?

We provide free assembly and installation services.

Q. What are the payment terms?

You will have to pay 50% of the price on confirmation and 50% after completion of manufacturing before delivery for installation.

Q. How much time does it take to setup a Customfurnish Kitchen?

Once the payment is confirmed, it takes 28 working days to manufacture, ship and install the modular kitchen unit.

Q. What if I receive a defective product?

The product will be replaced free of cost in case of any manufacturing defects or damages caused due to mishandling during shipping or installation.

Installation, Warranty & Maintenance

With your Customfurnish modular kitchen, you have the advantages of best price, quality promise, easy installation and a hassle free warranty and replacement policy.

Installation

– The price shown is inclusive of delivery and installation of all products purchased from Customfurnish.com
– All Customfurnish modular kitchens come with the option of free installation and assembly
– Any electrical, civil or plumbing work that may be required is not included and will not be provided by Customfurnish.com
– For the installation process our technicians will require access to live power and a maximum of 7 working days to complete the job
– Once your order is placed our experts will call to co-ordinate the installation process
– For further queries, kindly refer to the FAQ tab or get in touch with us at the follow email account : wecare@customfurnish.com

Warranty & Replacement Policy

– We offer a 5 year replacement warranty against any manufacturing defects for all our kitchens
– The warranty does not cover natural wear and tear and excludes commercial use
– For MDF and Plywood, warranty is not applicable if continuously exposed to water (stagnant water)
– For sink unit, warranty is not applicable if there is water leakage around the granite into the sink unit. It is recommended that a silicon sealant is used to fill the gaps around the granite every two years.
– For hardware such as hinges, handles, hanger rods, brackets, lock etc., warranty is not applicable if exposed to chemicals and water.
– There is no warranty on the Fabrics / PU leatherette in cases of scratches, cuts, flame holes and stains after delivery and acceptance by the customer
– In case of manufacturing defects or damage during transit, the product will be replaced free of cost.
– Mail us the details of the damage at wecare@customfurnish.com, with photographs within 24 hours, to process such claims

Maintenance

– Only use mild cleaning agents to remove grease, as abrasive agents might cause damage
– To maintain the look of your modular kitchen, regularly wipe down the cabinets with a damp cloth
– For hard to remove stains, gently use a nylon-bristled hand brush or vegetable brush
– Thoroughly clean hinges and crevices with an old toothbrush that has been soaked in soap water
– Clean handles with a damp cloth and wipe them dry to prevent marks, apply lemon oil immediately after to make them shine
– Use a mild solution of vinegar and salt to remove rust spots
– Do not use abrasive brushes or scorers on your appliances or fixtures as this will definitely damage the finish