1. When can I expect the shipment of my Swecha’s Angadi order?

Upon receiving your order, we initiate processing and shipping within 3 business days. For orders completed after 11 AM IST, processing starts on the next business day. You will receive a separate shipping confirmation email once the order is dispatched. Please be aware that if you’ve purchased multiple products, they may be shipped separately and could arrive on different days.

2. Why is my order status not being updated?

The order status for your Swecha’s Angadi will not be updated until it has been shipped. Upon shipment, you will receive an email containing the shipping details from our factory. If a week passes without an update,   please click here to contact us or call us at 040-4603 4198. Our customer care team will gladly assist you further.

 

3. Is it possible for me to provide specific delivery instructions?

While it wouldn’t be possible for us to schedule a specific time for delivery, we’d love to help you with custom delivery instructions as best as we can. Just let us know after you have placed your order, and we will work with our delivery partners to try and accommodate your special request.

4. Is it possible to accelerate the shipping process? Are there any expedited shipping alternatives available?

Orders are typically processed on a first-come, first-served basis to ensure equal treatment for all customers.

5. What is the shipping cost?

We strive to make our products affordable and accessible to a majority of locations in India, resulting in free shipping for most pin codes. However, for a few remote or less-connected areas outside the standard delivery network, a modest shipping fee may apply. Any applicable shipping fees will be clearly displayed on the order confirmation page.

6. How to proceed if I receive a damaged product?

At Swecha’s Angadi, we try and ensure the quality and safety of all products shipped. But still, if you have received a damaged product by any chance, Contact Us and we’ll arrange a replacement for you.